Accurate Legal Transcription Services

Account Security: We use a one time password system that automatically generates a random password to your email and then changes every time you login to Ecango. Physical Security: Our storage regions are hosted in top-tier data centers that are SOC 2 compliant and ISO 27001 and PCI-DSS certified. Data Security: Our increased security posture includes server-side encryption (SSE-C), which is deployed automatically over the original ingest object state.

At Ecango, our transcription software harnesses the power of artificial intelligence (AI) to extract spoken content from a variety of files and transform it into written text. Our AI stands as the cornerstone of our Automatic Transcription Software, enabling us to attain an astounding 99.8% accuracy rate across more than 90+ languages, dialects, and accents. With the assistance of our advanced speech recognition algorithms, audio transcription has become a swift and cost-effective process. Transcribing audio proves indispensable when you seek to improve accessibility, making it both searchable and readable to a wider audience.

Absolutely, we offer diarization so it detects different people speaking within the same file and converts to text in a nice and easy to read format. The text can also be exported into various formats to give you exactly what you are after, saving you hours of work.

Absolutely! Our system will try to filter out as much of the noise as possible to transcribe and/or translate your audio or video files. Give it a go it’s free to start and judge for yourself.

About 4 hours. One audio hour may be transcribed by an average human in roughly four hours. Most people can transcribe fifteen minutes of a slow, clear audio track in roughly an hour. That time may increase if any of the above described circumstances alter the recording's quality. Ecango AI does it in about 1-2 minutes, even with poorer quality audio files.

Yes. For example, if you're an Australian customer, your monthly subscription is A$17.99. The GST rate in Australia is 10%. GST is calculated as follows:Total price payable: A$17.99GST amount: A$1.64 (A$17.99 / (110/10) )Total excluding GST: $16.35‍

The amount of time it will take to transcribe audio to text depends on the length of your audio file, the quality of the audio. If your audio file quality is good you can expect to take a few minutes to convert 1 hour of audio. If you have poor audio this may take longer.

We offer a free forever plan, where you can get 2 free transcriptions and one thereafter per month*(if you participate in our improvement program, just answer a couple simple questions and give us some feedback), with no credit card needed.

Absolutely! We offer a free trial that initially includes two 30-minute files and one additional file per month*. This enables you to try out and evaluate the performance of our transcription software. Following the free trial, you can select from one of the most budget-friendly pricing plans. If you need more, sign up to our plans either monthly or if you are looking to get a discount sign up to our annual plans. There are a few options to cater for any size of business.

Our technology is advanced and can process many file formats. You can upload both audio and video formats and convert them in to text in very little time compared to doing it manually. Once the transcripts are complete, they will show up on your user dashboard, where you can export them into a format that suits. Our free plan offers export files into Plain Text (TXT) and our paid plans help you save time by offering PDF, Word Documents(.docx), Excel(.xlxs), if you are looking to insert subtitles into your video files as a .srt no problem we offer that as well.

Absolutely anyone! Whether it's transcribing your favorite audio or video file, a sales meeting, or a professional consulting call, Ecango is the tool for you. Our user-friendly interface ensures a seamless experience for everyone.

Different tiers have different quotas. Opt for our Business plan for unlimited transcriptions.

On our free plan you are able to import a language voice file and output a different language file from our selection of translation languages. On our paid plan the translation can be done at any time you choose, on the pro plan translation consumes your overall minutes allowance and on the business plan its unlimited.

Some of the widely spoken languages covered include: English, Spanish, French, German, Chinese (Simplified and Traditional), Japanese, Korean, Russian, Arabic, Portuguese, Italian, Dutch, Turkish, Swedish, Danish, Norwegian, Finnish, Polish, Hungarian, Greek, Romanian, Czech, Slovak, Bulgarian, Croatian, Serbian, Slovenian, Estonian, Latvian, Lithuanian, Ukrainian, Malay, Indonesian, Vietnamese, Thai, Hindi, Bengali, Urdu, Punjabi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Oriya, Assamese, Nepali, Sinhala, Burmese, Khmer, Lao, Tibetan, Mongolian, Georgian, Armenian, Azerbaijani, Uzbek, Kazakh, Turkmen, Kyrgyz, Tajik, Pashto, Balochi, Sindhi, Kashmiri, Dari, Hazaragi, Uighur, and more.